Part 3 of a 5 part series based on my interview with Pulitzer-award winning journalist, Glenn Frankel: 1. Early Influences, 2. Professional Influences, 3. Principles of Good Journalism, 4. Reporting on Emotive Issues, 5. Foreign Reporting and Technology.
People can be fairly clever in coming up with justifications for why they did what they did. Can empathy come in the way of understanding the mistakes made by people in a critical way? How do provide both an empathetic and a critical account?
I think you have to do both. First of all, journalism to me is a fairly large spectrum of things which ranges from the sort of very aggressive — move in there and find out wrongdoing and attack it — sort of Seymour Hersh approach to people who are writing perhaps more nuanced account — lets get into the mindset of people making decisions, trying to figure out why did the things they things. The best journalists can do that and do it critically– both be critical at the same time and give a full rounded portrait. To people who inevitably end up crossing the line and writing very sympathetically about the people who made terrible decisions.
I think the very best journalists find a way to do both and to not lose their critical edge. I am thinking, it may not be an appropriate example, but we can take someone like [not clear] writing in the 1960s about somebody like Joe DiMaggio, the greatest sports star. [not clear] writes this wonderful piece for Esquire about DiMaggio which both I think summons up both the grace and charisma of DiMaggio but at the same time when you walk away from the piece, you have a very very critical understanding of his illusions, of the damage he has done, and of his total inability to say understand women in his life, and the way he seeks to dominate, manipulate and control everyone around him. To me that’s a work of art — it almost surpasses journalism, but it is an act of journalism. That kind of piece, you know, is a model of being able to both understand someone’s mindset and why they do the things they do but at the same time delivers to the readers a portrait that also is unmistakably critical and powerful. Now that’s clearly the ultimate. I can’t do that and I don’t expect most journalists to be able to do that, but I do expect people to be both tough and fair. That’s not too much to ask.
You can tell — to apply it to much recent example — when you look at say some of the people who wrote about the Iraq war, the run-up to the Iraq war — the obvious suspects like Judith Miller of the New York Times. I hate to mention Judy in such a way because she becomes a scapegoat but nonetheless that sort of rather uncritical recitation of the material that your sources provide you â€“ you know I think we have to be able to do more than that. I think if you contrast some of the thinks Judy was writing at the time say with Bart Gelman of the Washington Post wrote, you can see the difference. And you can see kind of being a little more careful, a little more critical, a little more that step of asking yourself about the sources. That’s part of what good journalism is about. Always kind of asking yourself about the sources, double-checking — that’s part of what good journalism is about. Not falling captive to your sources or to a particular perspective, checking it again, being critical, I think that’s something that journalists can and have to practice on a daily basis.
Having singled out Judy, it’s also a process that involves editors because that’s what editors are for. Reporters often go in certain directions and believe they have come across something quite unique and sometimes they have but it’s the function of the editors to ask those questions to reporters that things have been covered. So, I think our failure, as collective failure to the run up of the war, was not just the failure of the reporting, but it was mostly a failure of the editing. This gets us into a whole different subject. I really believe strongly that good journalists could do both and that empathy is not the enemy of truth.
How do you make the informational landscape, the moral topography of the choices available to somebody, accessible to the readers? How can the journalist go about doing this?
Well, this is tough because you inevitably oversimplify things to an extent. Just the act of putting something in the story, you are leaving out. Part of the art of journalism is what you don’t put in. In fact, I think most of the choices you make — first you make them into deciding what you are going to pursue and what you don’t choose to pursue; of all the human activity we could be writing about. So the first really important question is what don’t we go after? And then of course in gathering material you always leave out a lot of things, any good journalist will tell you that they are leaving 90% or more of what they find out. You actually make a lot of choices and it is in those choices that I would argue that in those choices that subjective individual values really emerge. There are so many different kinds of stories and ways of storytelling. We find out today and we have to have it in the newspaper by tomorrow and that can be very valuable and very important.
The place I have always strived to get to is to go back to those stories and to tell longer narratives that involve storytelling and that involve characters, explaining to readers who people are. It is a very character-driven form of journalism and it has its flaws because when you look at history — there are forces at work and there are individuals at work and the balance between those and who is really in the driver’s seat is something that we have all studied for and debated and will continue to debate for a long long time. Character driven journalism that uses characters to summon dilemmas and choices that were made. I am thinking of a recent good model – Karen DeYoung’s new book on Colin Powell called Soldier. It comes way after the fact so it’s only one kind of journalism — the kind of re-exploration. Karen gets to have 5 or 6 interviews with Powell.
Her portrait of Colin is both empathetic and understanding his motive, who he was, where he came from and how important the military was for him, how important it was for him to be an autonomous individual yet also feeling his responsibility was to support his leader. And, she captures that very well and at the same time she captures what a huge mistake Powell made and how he feels about that. He feels betrayed on the one hand, which she captures as well; the fact that he wasn’t willing to take a more activist aggressive stance when he realized things were going badly — to blow the whistle on it if you will — ‘I can’t do this anymore. I am quitting, protesting, whatever.’ I think in the way a very very good journalist does, Karen both helps you understand what Powell is thinking, what he was trying to do, how he was trying to work within the administration to be a moral force if you will or force for moderation and how he failed.
This gets me to the thing that I think I have focused on most of all – beyond the breaking of news and in production of all the information that we deliver day after day in newspapers like the Washington Post and the New York Times, I really feel that if we get 50% of it correct on that first day, we are doing very well because we are reporting on limited information, limited sources, under deadline with people constantly either lying to us consciously or unconsciously with information that they don’t themselves really understand and we are struggling to produce the subject for the next day. We are writing history on the fly. I don’t think there is any getting around that. There is no way – maybe we can improve it to 55% at times or 60% but there is no way we are going to get much beyond that because of the nature of the enterprise.
Let me interject here. In a way, I feel that newspapers overstate their case all the time. They don’t let the readers in on the fact that they don’t know certain things or the constraints that they are working under.
I think you are absolutely right. You can almost put a box in every story — by the way, keep in the mind that we hope that half of this is true. We are coming at it again tomorrow and we will try to do better on this particular story as we move along. First, we are going to tell you that we have won the war and tomorrow we are going to tell you that it turns out that we didn’t win the war. There is getting around it when you come out every day. It is a human enterprise.
It puts enormous pressure, enormous responsibility on us to go back at things, to revisit any thing important. In my career â€“ you always learn so much more when you go back the second time or the third time – so many things you assumed or thought you knew turned out to be wrong. A classic example in my time in Israel during the first Palestinian uprising when a young woman, a Jewish settler was killed in a small Palestinian village, called Beita. She was the first Jewish Israeli to be killed in the first uprising. So long ago and such a naive almost seems like a golden era compared to how many people have died since. Anyway, the circumstance of her death was so complex and I went back last year or earlier this year and reread my first-day story and it says she had been stoned to death by Palestinian villagers because that’s what the army had announced and that was totally wrong. It turned out she had been accidentally been killed by her own bodyguard. We got that story wrong the first day and we got it a little better the second day, the army itself was investigating- whether in good faith or not. It took a week later when I went back to -had to sneak in through the army’s cordon – they had cordoned off the area- we weren’t allowed in. Two of us eventually made our way through — snuck our way in — interviewed the villagers, interviewed some of the Jewish settlers who were with her that day, got some materials from the army investigators as that came out and gradually pieced together a much much more accurate account of what had happened, and the sort of sequence of events that had led to the tragedy or disaster. It was very close to the truth, to the full truth about a week later. I look at it and appalled at what we all wrote the first day and I am very very proud of what I wrote a week later.
I think that’s all you can do in a sense — own up to the flaws, to the flaws of the process. There are both personal flaws, lack of skepticism at times. We can load our stories with phrases that say — “according to preliminary report”, “we had no way to being able to verify this,” “according to unconfirmed information because we weren’t allowed to interview witnesses at the time” — all those things can go in there, have to go in there but they don’t really mitigate enough of what we are saying. We have to be willing and able to go back to thing and to admit that we are mortal, that we are flawed, that the information that we provide is only as good as what our sources are giving us at that time, and to go back at it again and again, and to be as transparent and honest about the process as we can be.
And you are right — newspapers tend to speak in this magisterial, almost divine voice that claims omniscience when it is, in fact, it is a very flawed and hesitant process that we go through. I think we have come a long way over the years and admitted that and been more open about that. Certainly, that has been one of the advantages of having a blogosphere and to have everyone be a media critic. One of the real advantages of that is that it has made us more careful and it has made us a little more honest about, and a little more open about the process we go through. And surprise, surprise it’s a human flawed complicated and often subjective process.
It seems like European news organizations like the BBC are a little more careful about attribution and more conscientious in providing context. Do you think this is the case? How do you compare it to NY Times and Washington Post?
Yeah, I don’t really agree with you. First of all let’s separate out the British press—The Guardian, The Times of London, and those from the BBC. Those I would argue strongly are less careful in attributing that the Washington Post or the NY Times.
The BBC, compared to any other broadcast outlet, is head and shoulders above. Certainly, compared to certainly any American broadcast outlet, BBC is an absolutely marvelous news institution and the online version, which is what I see these days – I just got back from living in the UK for almost four years – and I admire BBC enormously.
They are thorough, they stick with things, and they cover a much broader range of countries than the New York Times or the Washington Post. They have an extensive staff. If we had a license fee and the zillions of dollars floating in from the government — we would be more extensive also. We are private institutions.
Nonetheless, I don’t agree that their attribution or their general accuracy exceeds ours. I just don’t buy it. They are good, they are careful, they may at times be a little more cautious but when I see what they write about events in America or covering the Middle East, Israel, and Palestine. I think they have a rather, at times the BBC has a sort of a London media elite set of assumptions â€“ certainly about Israel and Palestine – that shines through their copy in ways and in their reportage â€“which can be skewed. Please keep that in context. I love BBC and I think they do a wonderful job but no, I would defend us and the New York Times in terms of the quality and things that you talk about.